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AQHA NEW COMPUTER SYSTEM ENCOUNTERS SOME ROADBLOCKS

AQHA NEW COMPUTER SYSTEM AND UPDATED WEBSITE ENCOUNTERS SOME ROADBLOCKS

April 2, 2019

Having problems with your registrations and transfers with the AQHA? According to a press release from AQHA President Stan Weaver, the AQHA has encountered “some roadblocks after transitioning to a new computer system and updated website. 

“Overall, both applications are doing well yet the delivery of services is. not where we feel it should be for our customers,” said Weaver.

He continued, saying that prior to launching the database and website, they performed multiple rounds of testing. Although they did expect to have some issues, as is typically the case in any large system conversion, unfortunately some ofd those issues turned out to be critical to the day-to-day needs of our business.

“The kinks are being worked out, but. Maybe not as quickly as we would like,” said Weaver “We ask for your patience. You will find it worthwhile once things smooth out.

Weaver apologized saying, “The new system would allow the AQHA to use a more modernized platform as the foundation of all future projects, such as a personalized member dashboard that will allow you to see the status of your daywork and pay invoices online.

“Our goal is to have the majority of these critical issues addressed over the next few weeks. Those significant issues related to business transactions, such as registration and transfers, creating an account and logins, record ordering and credit cards will be fixed.

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